Data verified March 2026
Final shortlist step
Verify the parts of Aurem Care (The Red House) that directory pages and visits do not show clearly before you commit.
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A 30-second summary for shortlisting Aurem Care (The Red House).
Quality
Outstanding CQC · inspected Apr 2019
Costs
From £5,218 / month (estimate)
Availability
Vacancies currently available
Location
Check travel time for regular visits
Aurem Care (The Red House) is a care home with nursing in Ashtead, South East, operated by The Red House (Ashtead) Limited since 2011. The home has 26 beds and is rated Outstanding by the Care Quality Commission. The home specialises in dementia care, including support for Alzheimer's, vascular dementia, Lewy body dementia. Qualified nursing staff are on-site 24 hours.
Care & Medical
Check supported conditions, specialist capability, and clinical coverage before shortlisting.
Daily Life
Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.
6 activities listed
Individual and group options available7 dining services listed
Key nutrition points first
4 feature groups available
Essential features shown first
Safety & Quality
Use CQC ratings, enforcement context, and stability signals to spot confidence or risk.
This page shows the headline inspection signals. Home Intelligence checks the wider pattern, the age of the evidence, and the questions worth taking into your visit.
Costs & Funding
See weekly and monthly estimates first, then check which funding routes are realistic.
Typical weekly care cost
From £1,200 per week
≈ £5,218 per month
Estimate based on 52 weeks / 12 months.
You may pay less if eligible for Local Authority or NHS CHC funding.
This home accepts council and NHS funding. Our Funding Calculator checks whether you qualify — covering NHS Continuing Healthcare, council support and Deferred Payment Agreements.
Check Funding Eligibility — £39Takes under 10 minutes · Included free with the Professional Report
Compare costs across all homes in Ashtead.
Family Feedback
Focus on repeated patterns that indicate strengths and the questions worth asking on your visit.
We summarise key patterns from family feedback to speed up your shortlist.
RightCareHome analyses publicly available family reviews to surface patterns that matter most.
Public feedback is still limited for this home. We show early patterns below to support your visit planning.
Staff mentioned in 5 reviews — Families consistently praise the caring and attentive staff
Most frequent family priorities:
Potential risk signals to validate during your visit:
unclear communication protocols for distant families
Families living far away need reliable updates and access to their loved ones.
Request a detailed explanation of communication policies during your visit.
uncertainty about family notification processes
Families must be informed promptly about significant changes to avoid distress.
Ask for examples of how the home has handled family notifications in the past.
Common positive phrases seen across family feedback:
Repeated concern phrases and risk checks:
Home Intelligence combines review patterns with finance, staffing and inspection context, then turns them into better visit questions before you decide.
Independent checks before you decide
Location & Practical
Assess travel convenience, nearby services, and neighbourhood context for family peace of mind.
Headline signal shown, deeper context available in the report
Neighbourhood metrics for this home are still being validated. Travel planning details can be included in your shortlist report.
Next Steps
Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.
Use this short checklist during your visit to Aurem Care (The Red House) and compare answers across homes.
Is the latest CQC report visible in reception?
Confirms transparency on current quality.
What are staffing levels on day and night shifts?
Shows whether support is consistent around the clock.
How are families updated when needs change?
Communication is usually a top concern for relatives.
Can we see an example care plan review timeline?
Helps confirm how quickly the team adapts care.
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Home Intelligence
This page helps you shortlist. The Home Intelligence report helps you verify Aurem Care (The Red House) across regulation, staffing, reviews, food hygiene, finances and local context.
Public warning signs are already visible
We can already see early warning signals in public data. The full report checks whether they are isolated issues or part of a wider pattern.
Public signals already visible on this page
May we speak with a current resident family member?
Gives an independent perspective before deciding.
Ownership structure, overdue accounts, director changes and insolvency markers.
Useful if you want to avoid being surprised by hidden business stress.
Independent staff sentiment, hiring pressure and continuity clues that affect day-to-day care.
Helps you judge whether continuity of care may be affected.
Repeated complaints, worsening themes over time and gaps a star rating can hide.
Shows what a headline rating or review average cannot explain.
Inspection pattern, sub-scores and context behind the current hygiene badge.
More useful than a single food hygiene score on its own.
Rating age, domain-level weaknesses, enforcement history and quality trajectory.
Tells you whether a reassuring rating still deserves confidence.
The report turns findings into practical questions to ask the manager during your visit.
Turns analysis into a better visit and a better decision.
What directory pages usually show
Helpful for an initial shortlist, but not enough on their own when you are close to deciding.
What the report verifies
Examples of the extra context and decision checks the report adds before your visit.
CQC rating and a quick quality summary
How old the rating is, whether the trend is changing, and which domains deserve extra scrutiny.
Star ratings and a handful of review snippets
Repeated complaints, recent shifts in sentiment, and whether family feedback is thinning out or getting worse.
Headline fees and basic provider information
Whether costs look high for the area and whether the operator shows signs of financial strain.
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Early warning signs visible
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Other care homes in Ashtead to compare with Aurem Care (The Red House).
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CQC standing
Outstanding
Nearby avg: Good
At or above nearby average
Benchmarks are based on nearby homes shown in this section.
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