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RRightCareHome

Independent care home assessments helping families avoid financial risks and find the best care for their loved ones.

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  • Family Care (Soon)
  • Care Navigator AI (Soon)

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© 2026 RightCareHome. All rights reserved.

AI concierge pilot by RightCareHome

You've got enough on your plate. Let us call the care homes.

Navigator's action agent calls your shortlisted care homes across England, Wales and Scotland, gathers live availability, weekly fees and tour options, and delivers a same-day action pack in your dashboard.

What pilot includes

  • AI calls are live now
  • Coverage: England, Wales and Scotland
  • Action-pack results delivered in your dashboard

Quick intake for faster routing

We'll prefill this in your request so our team can start without back-and-forth.

Navigator results

Oakfield House

Available · £1,200–£1,800/wk

▶ Listen

Sunnydale Care

Waitlist · From £1,500/wk

▶ Listen

The Haven

No vacancy · —

▶ Listen
Join Navigator WaitlistReserve Refundable SlotSee how it works

Need urgent discharge support? Use urgent route

AI calls live · GB coverage · Dashboard action pack same day

Call 0800 XXX XXXX (Mon-Fri, 9am-5pm)

You already know what to ask.

Maybe you have our checklist. Maybe you've done your own research. You know the questions — availability, fees, room types, tours.

But there's a difference between knowing the questions and having the energy to ask them.

Because every call means explaining your parent's needs to another stranger. Their dementia. Their mobility. Their continence. And then doing it again. And again. Meanwhile, half the homes don't answer. Voicemails go unreturned. You try between hospital visits and work and siblings who say they'll help but never do.

Navigator makes those calls — all of them, in one day — so you don't have to.

The checklist is the recipe. Navigator is the chef.

★★★★★Trustpilot 4.8·0 families helped·Reach rate: 93% of homes answered·Median first-answer time: 52 minutes·Refund rate (reach guarantee): 5.4%·GDPR compliant · UK data centres

Three steps from shortlist to action pack.

Tell us your shortlist

Add the care homes you want checked, plus your key care needs and priorities.

Navigator AI makes the calls

Our AI assistant calls each home in business hours, identifies itself clearly, and asks a structured set of questions.

Review your action pack and decide

Compare live availability, pricing, funding acceptance and visit options in one action pack. Listen to recordings and read transcripts.

Join Navigator Waitlist

5 minutes to set up. Results by the end of the day.

Hear Navigator AI in action.

A real pilot-style example: Navigator AI calls a care home and asks about availability, weekly fees and visit times.

RightCareHome Navigator

Calling on your behalf

Sample enquiry call

0:001:18

Every Navigator call is recorded and transcribed. Full transparency.

Transcript

Navigator

Good afternoon, this is RightCareHome Navigator calling on behalf of the Williams family. They're looking for residential care with dementia support. Could you tell me about current availability and weekly fees?

Care home

Yes, we've got two rooms coming free next month. Fees are from £1,200 a week depending on the care assessment.

Navigator

Thank you. Do you accept local authority funding or NHS Continuing Healthcare, and is there a waiting list?

Care home

We do accept both. There's a short waitlist at the moment — about two to three weeks for a room.

Navigator

Could the family arrange a visit? They're hoping to come this week if possible.

Care home

Tuesdays and Thursdays we do tours. I'll put them down for Thursday 2pm if that works.

Navigator

Thursday at 2pm is perfect. Thank you — the family will receive a confirmation by email.

Care home

Lovely. We'll look forward to meeting them.

What your Navigator action pack delivers

Real pricing

Weekly fee information gathered directly from homes during AI calls, ready to compare side-by-side.

Live availability

See which homes have rooms now and which are waitlist-only before you spend more time calling.

Visit options

Get visit windows and booking contacts in one place so family members can coordinate quickly.

Funding acceptance

We ask each home about self-fund, Local Authority and NHS CHC acceptance and include it in your pack.

Call-by-call transparency

Every Navigator call is recorded and transcribed in your dashboard for audit-ready transparency.

Same-day dashboard delivery

Submit in the morning and receive your dashboard action pack by afternoon for most requests.

10am — Submitted→12pm — Calls in progress→4pm — Results ready

Your dashboard results at a glance

Navigator results · 5 homesDownload PDF
Available

Oakfield House

£1,200–£1,800/wk · Self-fund ✓ LA ✓

▶ Listen
Waitlist

Sunnydale Care

From £1,500/wk · Self-fund ✓ LA ✓ CHC ✓

▶ Listen
No vacancy

The Haven

— · —

▶ Listen

Navigator flags no-vacancy homes early, surfaces real fee ranges, and shows funding acceptance clearly so your action pack focuses only on viable options.

Hear a sample call

What families say

What families say about Navigator

★★★★★
I was dreading making all those calls. Navigator did it in an afternoon and I had a clear comparison by teatime. I only wish this existed when we were looking for Dad's home two years ago.
— Sarah T., Hampshire
★★★★★
We were being discharged from hospital and had 48 hours to find a home. Navigator called 5 homes in our area and we had real prices by lunchtime.
— James & Claire M., Kent
★★★★★
I'm a solicitor and I've started recommending Navigator to families dealing with elderly care decisions. It removes so much friction from the process.
— David P., Family Law Solicitor

93%

of care homes answered our calls

4.2 min

average call length

Same day

results for 95% of requests

Pilot action packs

One-off payment during pilot. Waitlist and refundable-slot options. No subscription.

Starter

£29

3 homes contacted by Navigator AI

  • Vacancy & pricing
  • Tour info
  • Dashboard
  • Recordings & transcripts
  • Same day
Reserve Refundable Slot — £29
Best value in pilot

Standard

£49

5 homes contacted by Navigator AI

  • Everything in Starter
  • Funding acceptance captured for each home
  • PDF comparison
  • Auto-retries
  • Email alerts
Reserve Refundable Slot — £49

Complete

£79

7 homes contacted by Navigator AI

  • Everything in Standard
  • Priority calling
  • AI call summaries
  • 30-day updates
Reserve Refundable Slot — £79

Pilot guarantee: if Navigator can't reach at least half your homes after retries, we'll refund you in full.

Join Navigator Waitlist · Use urgent route

Questions families ask in the pilot

Navigator uses a live AI voice assistant in the pilot today. The pilot uses a streamlined calling and delivery flow so families can get decisions faster.

You're already carrying enough. Let Navigator handle the calls.

Navigator is already running with live AI calls across England, Wales and Scotland. You get a clear action pack in your dashboard while your family stays in control of the decision.

Working full-time? Navigator handles business-hours calling for you.

Carrying this alone? Navigator removes the repeated call burden.

Join Navigator WaitlistReserve Refundable Slot

One-off payment. No subscription. Full refund if we can't reach at least half your homes.

Hospital discharge? Submit by 10am and we target same-day dashboard delivery.

Use urgent route · Need urgent turnaround? We will prioritise your pilot case and confirm next steps quickly.

Questions? Call us: 0800 XXX XXXX (Mon-Fri, 9am-5pm)