You've got enough on your plate. Let us call the care homes.
We call your shortlisted care homes, ask about availability, weekly fees, and visit times — and send you a clear comparison by the end of the day.
What pilot includes
- Calls are live now
- Coverage: England, Wales and Scotland
- Results delivered to your results page
Quick intake for faster routing
We'll prefill this in your request so our team can start without back-and-forth.
Oakfield House
Available · £1,200–£1,800/wk
Sunnydale Care
Waitlist · From £1,500/wk
The Haven
No vacancy · —
Need urgent discharge support? Use urgent route
Calls made for you · GB coverage · Your results same day
Call 0800 XXX XXXX (Mon-Fri, 9am-5pm)
You already know what to ask.
Maybe you have our checklist. Maybe you've done your own research. You know the questions — availability, fees, room types, tours.
But there's a difference between knowing the questions and having the energy to ask them.
Because every call means explaining your parent's needs to another stranger. Their dementia. Their mobility. Their continence. And then doing it again. And again. Meanwhile, half the homes don't answer. Voicemails go unreturned. You try between hospital visits and work and siblings who say they'll help but never do.
Navigator makes those calls — all of them, in one day — so you don't have to.
You have the questions. We make the calls.
Three steps from shortlist to your results.
Tell us your shortlist
Add the care homes you want checked, plus your key care needs and priorities.
We make the calls
Our automated care assistant calls each home in business hours, introduces itself clearly, and asks a structured set of questions.
Review your results and decide
Compare live availability, pricing, funding acceptance and visit options in your comparison. Listen to recordings and read transcripts.
5 minutes to set up. Results by the end of the day.
Hear a Navigator call in action.
A real pilot-style example: Navigator calls a care home and asks about availability, weekly fees and visit times.
RightCareHome Navigator
Calling on your behalf
Sample enquiry call
Every Navigator call is recorded and transcribed. Full transparency.
Transcript
Good afternoon, this is RightCareHome Navigator calling on behalf of the Williams family. They're looking for residential care with dementia support. Could you tell me about current availability and weekly fees?
Yes, we've got two rooms coming free next month. Fees are from £1,200 a week depending on the care assessment.
Thank you. Do you accept local authority funding or NHS Continuing Healthcare, and is there a waiting list?
We do accept both. There's a short waitlist at the moment — about two to three weeks for a room.
Could the family arrange a visit? They're hoping to come this week if possible.
Tuesdays and Thursdays we do tours. I'll put them down for Thursday 2pm if that works.
Thursday at 2pm is perfect. Thank you — the family will receive a confirmation by email.
Lovely. We'll look forward to meeting them.
What your Navigator results deliver
Real pricing
Weekly fee information gathered directly from homes during calls, ready to compare side-by-side.
Live availability
See which homes have rooms now and which are waitlist-only before you spend more time calling.
Visit options
Get visit windows and booking contacts in one place so family members can coordinate quickly.
Funding acceptance
We ask each home about self-fund, Local Authority and NHS CHC acceptance and include it in your pack.
Call-by-call transparency
Every Navigator call is recorded and transcribed on your results page for audit-ready transparency.
Same-day delivery
Submit in the morning and receive your results by afternoon for most requests.
Your results at a glance
Oakfield House
£1,200–£1,800/wk · Self-fund ✓ LA ✓
Sunnydale Care
From £1,500/wk · Self-fund ✓ LA ✓ CHC ✓
The Haven
— · —
Navigator flags no-vacancy homes early, surfaces real fee ranges, and shows funding acceptance clearly so your comparison focuses only on viable options.
What families say about Navigator
“The availability check saves families hours of phone calls — real prices and confirmed spaces, not guesswork.”
— Based on early feedback“Particularly helpful in urgent situations like hospital discharge — confirmed options within hours, not days.”
— Based on early feedback“A practical tool for professionals who advise families on care decisions — removes friction from the process.”
— Based on early feedback“The availability check saves families hours of phone calls — real prices and confirmed spaces, not guesswork.”
— Based on early feedback“Particularly helpful in urgent situations like hospital discharge — confirmed options within hours, not days.”
— Based on early feedback“A practical tool for professionals who advise families on care decisions — removes friction from the process.”
— Based on early feedback93%
of care homes answered our calls
4.2 min
average call length
Same day
results for 95% of requests
Pilot pricing
One-off payment during pilot. Waitlist and refundable-slot options. No subscription.
Starter
£29
3 homes contacted by Navigator
- Vacancy & pricing
- Tour info
- Results page
- Recordings & transcripts
- Same day
Standard
£49
5 homes contacted by Navigator
- Everything in Starter
- Funding acceptance captured for each home
- PDF comparison
- Auto-retries
- Email alerts
Complete
£79
7 homes contacted by Navigator
- Everything in Standard
- Priority calling
- Call summaries
- 30-day updates
Pilot guarantee: if Navigator can't reach at least half your homes after retries, we'll refund you in full.
Questions families ask in the pilot
You're already carrying enough. Let Navigator handle the calls.
Navigator is already running with live calls across England, Wales and Scotland. You get a clear comparison on your results page while your family stays in control of the decision.
Working full-time? Navigator handles business-hours calling for you.
Carrying this alone? Navigator removes the repeated call burden.
One-off payment. No subscription. Full refund if we can't reach at least half your homes.
Hospital discharge? Submit by 10am and we target same-day delivery.
Use urgent route · Need urgent turnaround? We will prioritise your pilot case and confirm next steps quickly.
Questions? Call us: 0800 XXX XXXX (Mon-Fri, 9am-5pm)